The rules for using AknaPay.

Eligibility

You must be legally able to enter into these Terms and use AknaPay only for lawful purposes. Some features may require identity verification, KYC completion, or additional eligibility checks.

Account responsibilities

You are responsible for keeping your login details, device, OTPs, transaction PIN, and account information secure. Notify us immediately if you suspect unauthorized access or suspicious activity.

• Provide accurate and current account information.
• Do not share OTPs, passwords, PINs, or access credentials.
• Use only accounts and payment instruments you are authorized to use.

Services

AknaPay may provide wallet access, transfers, bills payment, iToken, USD currency, USD virtual cards, referrals, account notifications, support tools, and related financial technology services.

Services may depend on third-party providers, billers, card networks, banks, processors, verification partners, and infrastructure providers. Availability may vary by user, location, account tier, and compliance status.

Limits, holds, and compliance

We may apply transaction limits, account tiers, holds, reviews, reversals, or restrictions where required for security, fraud prevention, compliance, operational risk, or legal reasons.

We may request additional information before processing or continuing certain transactions.

Prohibited use

You must not use AknaPay for unlawful, fraudulent, abusive, or unauthorized activity.

• Fraud, scams, impersonation, money laundering, terrorism financing, or evasion of sanctions.
• Unauthorized access, account takeover attempts, credential sharing, or security bypassing.
• Transactions involving illegal goods, prohibited services, stolen funds, or deceptive activity.
• Abuse of referrals, iToken, promotions, chargebacks, or support systems.

Disputes, changes, and liability

If you notice an issue with a transaction, contact support with the transaction reference and relevant details. We may update these Terms as services, legal requirements, or risk controls change.

To the maximum extent allowed by applicable law, AknaPay is not responsible for losses caused by user error, credential sharing, device compromise, third-party outages, incorrect recipient details, or events outside our reasonable control.

These Terms are starter publication copy and should be reviewed by qualified legal counsel before public launch.